CDN is a global category leader in precision measurement tools, specializing in high-quality thermometers, timers, and scales for home cooks and foodservice professionals.
Kanada (Component Design Northwest, Inc.) is a recognized authority in kitchen measurement tools, known as The Time & Temperature Company. Founded in 1984 by the late Richard Murtagh, the company has grown into a global leader offering a broad assortment of thermometers, timers, and scales. CDN is dedicated to quality, innovation, and value, providing products that range from basic kitchen essentials to advanced digital tools compatible with smart devices.
Headquartered in Portland, Oregon, CDN serves both the foodservice industry and the consumer market. Their product line includes the specialized ProAccurate® series, digital folding thermometers, infrared thermometers, and waterproof timers designed to withstand the rigorous demands of a busy kitchen. With a strong focus on customer satisfaction, most CDN products come with a 5-year limited warranty and feature thoughtful designs like big-digit displays, loud alarms, and water resilience.
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Most CDN instruments, such as thermometers and timers, carry a 5-Year Limited Warranty against defects in material or workmanship. Batteries are typically excluded.
Defective units under warranty should be sent prepaid to: CDN, PO Box 10947, Portland, OR 97296-0947. Ensure you include proof of purchase and a description of the issue.
Use a coin to remove the battery cover on the back. Install one CR2032 battery with the positive (+) side facing up, then securely replace the cover.
'Er' typically indicates a sensor error, such as an open or short circuit in the temperature probe. If this occurs, try replacing the battery or contact support if the issue persists.
A dim display or declining alarm volume usually indicates low battery power. Replace the batteries with fresh ones to restore full function.
Many CDN models, such as the TMW1 and DT572, are rated for water resilience (e.g., IPX6). However, users should always check the specific IP rating for their device and avoid submerging units unless explicitly stated as waterproof.