Trudian specializes in smart community and security solutions, manufacturing advanced access control systems, smart locks, video intercoms, and PoE switches.
Trudyen (Guangdong Trudian Technology Co., Ltd.) is a leading provider of smart community and home security hardware. The company specializes in developing integrated access control ecosystems that combine robust hardware with intelligent software management.
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Trudian emphasizes user-friendly experiences, with many devices supporting the Tuya Smart app for remote unlocking, monitoring, and dynamic password generation.
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Typically, you can reset a Trudian smart lock by pressing and holding the setting key (often located on the rear panel or battery compartment) for about 5 seconds. Follow the voice prompts to confirm the reset. This will clear all user data and restore the default administrator password.
Many Trudian video intercoms and smart locks are compatible with the Tuya Smart app. Users can download the app, connect their device via 2.4GHz Wi-Fi, and use it for remote unlocking, monitoring, and receiving visitor notifications.
To add a user card, enter the programming mode (default code is often *#88888888# or similar), then enter the command for adding a user (e.g., press '1'), and swipe the new card. Refer to your specific model's manual for exact programming codes.
When the battery is below 25%, the lock will issue a 'Low Battery' voice prompt. You should replace the batteries immediately. In an emergency, most models feature a Micro-USB or USB-C port for external emergency power supply to unlock the door temporarily.