DuPPa specializes in custom electronic communication interfaces, USB hubs, and VE.Direct solutions for mobile power and off-grid energy systems.
Based in Turin, Italy, DuPPa (LTEAX Duppa SRL) is an electronic engineering company dedicated to providing high-quality custom solutions and communication interfaces.
Their product lineup features specialized interfaces like the USB QUADPORT VE.DIRECT, designed specifically for seamless integration with Victron Energy systems, Raspberry Pi, and other platforms utilizing the VE.Direct protocol. Whether for mobile power, battery backups, or off-grid energy setups, DuPPa's devices are engineered for reliability and industrial-grade environments.
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The most likely cause is the use of a USB cable that only carries power and lacks data lines. Please replace your current cable with a full USB data cable.
Random disconnections can be caused by a faulty SD card in your system or a poor-quality or overly long USB cable. Try using a shorter, high-quality data cable.
For the newest version, use the LED switch located on the top. If there is no top switch, power down the device, remove the bottom screws, and toggle the internal slide switch to the DOWN position to disable the LEDs.
Systems running Venus OS will automatically recognize the device so no drivers are needed. It is also actively compatible with Linux, Windows, Android, and Mac OS.
Duppa S.R.L. provides a warranty that covers defective products, allowing for replacement, repair, or refund if a claim is made in writing within 12 months of the original dispatch date.