1. Giriş
This manual provides detailed instructions for the installation, operation, and maintenance of your Global Commander Ductless Single Zone Heat Pump, model HPG-ET18K2CH19S. This system is designed to provide efficient cooling, heating, dehumidifying, and fan operation for various indoor environments.
Please read this manual thoroughly before installing or operating the unit to ensure proper function and safety. Keep this manual for future reference.

This image displays both the indoor and outdoor components of the Global Commander HPG-ET18K2CH19S ductless single zone heat pump system.
2. Önemli Güvenlik Bilgileri
Uyarı: Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Consult a qualified installer, service agency, or the manufacturer for information or assistance.
- Ensure the unit is installed by a professional technician.
- Herhangi bir bakım veya servis işlemi yapmadan önce daima gücü kesin.
- Do not block the air intake or outlet of either unit.
- Çalışma sırasında çocukları cihazdan uzak tutun.
- Cihazı kendiniz onarmaya çalışmayın. Yetkili servis personeliyle iletişime geçin.
- Refrigerant leakage detection: The indoor unit will display 'EC' if refrigerant leakage is detected. In such cases, immediately turn off the unit and contact a service professional.
3. Paket İçeriği
The Global Commander HPG-ET18K2CH19S system includes the following components:
- Indoor Unit (High-wall installation type)
- Dış Ünite
- Mini Split Kit (includes connection piping, electrical wiring, and insulation)
- Kablosuz Uzaktan Kumanda
- Kullanım Kılavuzu (bu belge)

This image displays the various components included in the mini split kit, essential for connecting the indoor and outdoor units. It shows insulated copper refrigerant lines, electrical wiring for communication and power, and other installation accessories.
4. Kurulum ve Kurulum
Installation of this ductless heat pump system requires specialized knowledge and tools. It is strongly recommended that installation be performed by a certified HVAC professional.
4.1 Site Seçimi
- İç Ünite: Select a location on a high wall that allows for proper air circulation and drainage. Ensure the location is structurally sound to support the unit's weight.
- Dış ünite: Choose a stable, level surface away from direct sunlight, strong winds, and sources of obstruction. Ensure adequate clearance for airflow around the unit.

This image illustrates a typical installation of the indoor unit on a wall in a living room, demonstrating how it integrates into a residential space.

This image shows the outdoor unit positioned on the exterior of a house, indicating its placement for optimal performance and accessibility.
4.2 Elektrik Gereksinimleri
The system operates on 230/208V. Ensure a dedicated circuit with appropriate amperage and wiring is available. Consult local electrical codes and a licensed electrician.
4.3 Soğutucu Boruları
The connection piping requires a minimum length of 10ft (3m) and uses flared connections. Professional help is recommended for refrigerant installation to ensure proper sealing and charging.
5. Çalışma Modları
Your Global Commander heat pump offers several operating modes, selectable via the wireless remote control.
- Soğutma Modu: Oda sıcaklığını ayarlanan değere düşürür.
- Isıtma Modu: Oda sıcaklığını ayarlanan değere yükseltir.
- Nem Alma Modu: Odadaki nemi azaltır.
- Fan Modu: Circulates air without cooling or heating. Selectable fan speeds are available.
- Otomatik mod: Automatically selects cooling or heating based on the ambient temperature and set point.
5.1 Kablosuz Uzaktan Kumanda
The included wireless remote control allows you to adjust settings, change modes, and set the temperature. The temperature display can be switched between °F and °C.
6. Gelişmiş Özellikler
The HPG-ET18K2CH19S model incorporates several features designed for enhanced performance, efficiency, and user comfort.
- Smart Pan Heater: Prevents ice formation in the base pan of the outdoor unit, ensuring efficient operation in cold climates.
- Compressor Blanket and Preheating Technology: Keeps the oil inside the compressor warm, preventing it from mixing with the refrigerant and improving system longevity and efficiency.
- Anti-Corrosion Fin Coating: Both condenser and evaporator fins are covered with a hydrophilic coating, providing enhanced corrosion resistance, particularly beneficial in coastal environments.
- Soğutucu Akışkan Kaçak Tespiti: The indoor unit displays 'EC' if the outdoor unit detects refrigerant leakage, prompting immediate attention.
- Smart Defrosting: Optimizes defrost cycles to provide greater comfort and energy savings by eliminating unnecessary defrost operations.
- Smart Preheating: In heating mode, the system delays fan activation at startup to prevent cold air from being blown into the room.
- Otomatik yeniden başlat: In the event of a power failure, the system stores user selections and parameters in non-volatile memory and automatically resumes the last operating mode when power is restored.
- Otomatik Temizleme: This function helps keep the indoor unit dry, reducing the potential for mold and mildew growth.
- Kendi Kendine Teşhis: A microcomputer continuously monitors the system. If abnormal operation is detected, the unit will shut down, and an error code will be displayed on the indoor unit to assist with maintenance.
- Turbo mod: Activates super high-speed operation for rapid cooling or heating of the room.
- Up & Down Swing: Allows selection of oscillating angles for the vertical louvers to direct airflow.
- Zamanlayıcı: Enables programming the unit to start and stop automatically over a 24-hour period.
- Uyku modu: Gradually adjusts the room temperature during sleep to maintain comfort and save energy.
- Sessizlik Fonksiyonu: Operates the unit at a low frequency and the fan at its lowest speed to minimize noise levels.
7. Bakım
Regular maintenance ensures optimal performance and longevity of your heat pump system. Always disconnect power before cleaning or servicing.
7.1 İç Ünite
- Hava Filtreleri: The indoor unit features washable filters. Clean these filters every two weeks or more frequently depending on usage and air quality. Remove filters, wash with lukewarm water and mild detergent, rinse thoroughly, and allow to dry completely before reinserting.
- Dış Temizlik: İç ünitenin dış yüzeyini yumuşak bir bezle silin.amp bez. Sert kimyasallar veya aşındırıcı temizleyiciler kullanmayın.
- Otomatik Temizleme Fonksiyonu: Utilize the Auto-Clean function to keep the internal components dry and prevent mildew.
7.2 Dış Ünite
- Gümrükleme: Ensure the outdoor unit's air intake and outlet are free from obstructions (leaves, debris, snow).
- Bobin Temizliği: Periodically inspect the outdoor coil for dirt and debris. If necessary, gently clean with a soft brush or water hose. Avoid bending the fins.
- Drenaj: Verify that the multi-hole pan and smart heater are functioning correctly to prevent ice buildup in winter.
8. Sorun Giderme
Servisle iletişime geçmeden önce,view Aşağıdaki yaygın sorunlar ve çözümleri.
| Sorun | Olası Neden | Çözüm |
|---|---|---|
| Ünite açılmıyor. | Elektrik yok, uzaktan kumanda pilleri zayıf, devre kesici atmış. | Güç kaynağını kontrol edin, uzaktan kumandanın pillerini değiştirin, devre kesiciyi sıfırlayın. |
| Yetersiz soğutma/ısıtma. | Dirty air filters, blocked outdoor unit, incorrect mode setting, refrigerant leakage. | Clean filters, clear obstructions, verify mode, check for 'EC' error code (refrigerant leakage). If 'EC' appears, contact professional service. |
| Indoor unit displays 'EC'. | Refrigerant leakage detected by outdoor unit. | Immediately turn off the unit and contact a qualified HVAC technician for inspection and repair. |
| Alışılmadık sesler. | Gevşek parçalar, yabancı cisimler, normal çalışma sesleri (örneğin, soğutucu akışkan akışı). | Inspect for loose parts or obstructions. If noise is persistent or unusual, contact service. |
| İç üniteden su damlıyor. | Tıkalı tahliye hortumu, yanlış montaj. | Check and clear drain hose. If problem persists, contact professional installer. |
For error codes not listed or issues that cannot be resolved, refer to the Self-Diagnosis feature and contact customer support or a qualified technician.
9. Özellikler
Technical specifications for the Global Commander HPG-ET18K2CH19S Ductless Single Zone Heat Pump.
| Parametre | Değer |
|---|---|
| Model Numarası | HPG-ET18K2CH19S |
| Soğutma Kapasitesi | 18,000 BTU/saat |
| Isıtma Kapasitesi | 19,500 BTU/saat |
| Cilttage | 230/208V |
| SEER2 (Cooling) | 19 |
| HSPF2 (Heating) | 7.8 |
| Operating Ambient Temperature (Cooling) | 5°F ila 122°F (-15°C ila 50°C) |
| Operating Ambient Temperature (Heating) | -4°F ila 86°F (-20°C ila 30°C) |
| Indoor Unit Air Flow Volume | 606/465/429 cfm (High/Medium/Low) |
| Indoor Unit Dehumidification | 2.2 l/saat |
| Dış Ünite Hava Akış Hacmi | 1765 ftXNUMX/dk |
| Soğutucu Akışkan Tipi | R410A |
| İç Ünite Ölçüleri (Derinlik x Genişlik x Yükseklik) | 8.63" x 39.75" x 12.38" |
| Ürün Ağırlığı | 100 pound (toplam sistem ağırlığı) |

This image provides a visual representation of the indoor unit's dimensions, including depth, width, and height, which is useful for installation planning.
10. Garanti ve Destek
10.1 Garanti Bilgileri
The Global Commander HPG-ET18K2CH19S comes with a 5-year warranty on parts and on the compressor. Please note that labor costs are not included in this warranty. Retain your proof of purchase for warranty claims.
10.2 Müşteri Desteği
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Global Commander customer support. Contact information can typically be found on the manufacturer's website veya satın alma belgeleriniz.
It is recommended to have the model number (HPG-ET18K2CH19S) and date of purchase available when contacting support.





