1. Giriş
This manual provides detailed instructions for the setup, operation, and maintenance of your Xprinter H500B/H500E Thermal Transfer Ribbon Label Barcode Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.
Temel Özellikler:
- Supports both direct thermal and thermal transfer printing.
- High-speed printing up to 127 mm/s (H500B) or 101.6 mm/s (H500E).
- Accommodates 300-meter ribbons for reduced downtime.
- Compatible with Windows (XP and newer) and Linux operating systems.
- Available in 203 DPI (H500B) and 300 DPI (H500E) resolutions.
- Versatile for various label types including thermal transfer, PET/PVC, wash care, and jewelry labels.
- Equipped with a powerful 32-bit processor, 4MB Flash Memory, 8MB SDRAM, and an SD card reader for memory expansion up to 4 GB.
- Includes free labeling software and Windows drivers.
2. Paket İçeriği
Aşağıda listelenen tüm ürünlerin paketinizde mevcut olduğundan emin olun. Herhangi bir ürün eksik veya hasarlıysa, lütfen satıcınızla iletişime geçin.

Figure 2.1: Printer and included accessories (Robbin, Shaft, Cable, CD Driver, Sticker Paper, Post, Adaptor, Plug).
- Xprinter H500B/H500E Printer
- Güç Adaptörü ve Kablosu
- USB kablosu
- Ribbon Spindles (Shaft, Post)
- CD Driver (Software and Drivers)
- Hızlı Başlangıç Kılavuzu (varsa)
3. Kurulum Kılavuzu
3.1 Paketten Çıkarma ve Yerleştirme
- Yazıcıyı ambalajından dikkatlice çıkarın.
- Yazıcıyı, elektrik prizine ve bilgisayarınızın yakınına, sabit ve düz bir yüzeye yerleştirin.
- Yazıcının çevresinde yeterli havalandırma olduğundan emin olun.
3.2 Gücün Bağlanması
- Güç adaptörünü yazıcının güç giriş portuna bağlayın.
- Plug the power cable into a suitable electrical outlet (100-240V AC).
- Güç anahtarını kullanarak yazıcıyı açın.
3.3 Medya Yükleme (Etiketler ve Şerit)
The printer supports both direct thermal and thermal transfer printing. For thermal transfer printing, a ribbon is required.

Figure 3.1: Open printer lid showing the internal mechanism for media loading.

Şekil 3.2: Üst view of the printer's internal components, including the label roll path.

Şekil 3.3: Yan view illustrating the label and ribbon loading paths within the printer.
- Yazıcının üst kapağını açın.
- Etiketleri Yükleme: Place the label roll onto the media spindle. Ensure the labels feed smoothly through the guides and under the print head. The printer supports media widths from 25.4mm to 118mm.
- Loading Ribbon (for Thermal Transfer): Insert the ribbon roll onto the supply spindle and the empty core onto the take-up spindle. Thread the ribbon as indicated by the internal diagrams, ensuring it passes between the print head and the labels. The ribbon capacity is max 300m, with a width of 110mm and a 1-inch core diameter.
- Close the top cover. The printer may perform an automatic paper test.
3.4 Sürücü ve Yazılım Kurulumu
To use the printer with your computer, you need to install the appropriate drivers and labeling software.
- Sürücüler: Download the latest drivers for Windows/Linux/Mac from the official Xprinter webalan: https://www.xprintertech.com/drivers-2Kurulum için ekrandaki talimatları izleyin.
- Labeling Software (Bartender): For advanced label design and printing, download the Bartender software from: https://www.xprinter.net/companyfile/15/.
- SDK'sı: SDKs for Windows/Android/iOS are available for custom application development.
3.5 Bilgisayara Bağlanma
- USB Bağlantısı: Sağlanan USB kablosunu kullanarak yazıcıyı bilgisayarınıza bağlayın.
- Opsiyonel Bağlantılar: Depending on your model and configuration, you may also connect via Serial, LAN, Bluetooth, or Wi-Fi.
4. Operasyon
4.1 Printing Modes
The Xprinter H500B/H500E supports two primary printing modes:
- Doğrudan Termal: Uses heat-sensitive paper that darkens when heated by the print head. No ribbon is required.
- Isı Transferi: Uses a ribbon that transfers ink to the label material when heated. This method is suitable for more durable labels and a wider range of materials.
4.2 Etiket Yazdırma
Once drivers and software are installed, you can print labels from your chosen application (e.g., Bartender, or any application that supports printing to a label printer).

Şekil 4.1: Üzeriview of printer characteristics including 108mm width, electronic sheet, and ribbon/TTO capability.

Figure 4.2: Illustration of the dual-motor design enhancing performance with a printing speed of 127mm/s.
- Ensure the correct label type and ribbon (if needed) are loaded.
- Select your Xprinter H500B/H500E as the printer in your software.
- Configure label size, orientation, and content within the software.
- Yazdırma işini yazıcıya gönderin.
4.3 Supported Label Types and Applications
The printer is designed for a wide range of commercial applications:

Figure 4.3: Various label applications including retail, logistics, cable identification, art paper, silver paper, and thermal paper labels.

Figure 4.4: Specific label examples such as wash marks, clothing tags, and jewelry labels.
- Perakende: Fiyat tags, shelf labels, product labels.
- Lojistik: Shipping labels, inventory labeling.
- Endüstriyel: Cable identification, instruction labels.
- Uzmanlık: Wash care labels, jewelry labels, art paper, silver paper, thermal paper.
5. Bakım
5.1 Baskı Kafasının Temizlenmesi
Regular cleaning of the print head ensures print quality and extends the life of the printer. Clean the print head with an alcohol swab or a specialized print head cleaning pen.
- Yazıcıyı kapatın ve güç kablosunu çıkarın.
- Üst kapağı açın.
- Gently wipe the print head surface from the center outwards.
- Kapağı kapatıp gücü tekrar bağlamadan önce baskı kafasının tamamen kurumasını bekleyin.
- The print head has a life expectancy of 30 km.
5.2 Replacing Ribbon and Labels
Replace ribbons and label rolls as they run out. Refer to Section 3.3 for detailed loading instructions.

Şekil 5.1: Dahili view demonstrating the path for ribbon and label media during thermal transfer printing.

Figure 5.2: The printer's automatic paper test feature, which helps in proper media calibration.
6. Sorun Giderme
| Sorun | Olası Neden | Çözüm |
|---|---|---|
| Güç yok | Power cable disconnected, power switch off, faulty power adapter. | Check power connections, ensure power switch is on, test with another outlet or adapter if available. |
| Baskı kalitesi düşük (soluk, çizgiler) | Dirty print head, incorrect media/ribbon, print head wear. | Clean the print head (Section 5.1), ensure correct media and ribbon are used, adjust print density in software. |
| Yazıcı bilgisayar tarafından tanınmıyor | Driver not installed, incorrect USB cable, port issue. | Install/reinstall drivers (Section 3.4), try a different USB port or cable, check device manager. |
| Etiketler doğru şekilde beslenmiyor | Labels improperly loaded, media guides not adjusted, paper jam. | Reload labels correctly (Section 3.3), adjust media guides to fit label width, clear any paper jams. |
| Ribbon wrinkles or breaks | Ribbon tension incorrect, ribbon improperly loaded. | Ensure ribbon is loaded correctly and tension is appropriate. |
7. Özellikler
The following table details the technical specifications for the Xprinter H500B and H500E models.
| Özellik | XP-H500B | XP-H500E |
|---|---|---|
| Çözünürlük | 203 DPI | 300 DPI |
| Baskı Yöntemi | Termal Transfer / Direkt Termal | |
| Maks. Baskı Hızı | 127 mm/s (5”) | 101.6 mm/s (4”) |
| Maks. Alan sayısı Baskı Genişliği | 108 mm (4.25 inç) | 104 mm (4.09 inç) |
| Maks. Baskı Uzunluğu | 2286 mm (90 inç) | 1016 mm (40 inç) |
| Medya Türü | Sürekli, boşluk, kara leke, yelpaze katlama ve delikli delik | |
| Medya Genişliği | 25.4 - 118 mm (1.0” - 4.6”) | |
| Medya Kalınlığı | 0.06 ~ 0.254 mm (2.36 ~ 10 mil) | |
| Medya Çekirdek Çapı | 25.4 ~ 76.2 mm (1” ~ 3”) | |
| Label Roll Capacity | 127 mm (5”) (External diameter) | |
| Şerit Kapasitesi | Maks. Alan sayısı 300 m | |
| Şerit Genişliği | 110 mm | |
| Ribbon Core Inner Diameter | 25.4 mm (1 inç) | |
| İşlemci | 32-bit CPU | |
| Hafıza | 4MB Flash Bellek, 8MB SDRAM, Flash belleği genişletmek için SD kart okuyucu, 4 GB'a kadar | |
| Arayüz | Standard: USB+TF card. Optional: Serial/Lan/Bluetooth/WIFI/Parallel | |
| 1D Barkod Desteği | Code 39, Code 93, Code 128UCC, Code 128, Codabar, Interleaved 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, GS1 DataBar, Code 11 | |
| 2D Barkod Desteği | PDF-417, Maxicode, DataMatrix, QR kodu, Aztec | |
| Rotasyon | 0°, 90°, 180°, 270° | |
| Taklit | TSPL, EPL, ZPL, DPL | |
| Boyutlar (D x G x Y) | 302.5 mm x 234 mm x 194.8 mm | |
| Ağırlık | 2.6 kilo | |
| Baskı Kafası Ömrü | 30 km | |
| Güç Girişi | AC 100-240V, 1.8A, 50-60Hz | |
| Güç Çıkışı | DC 24V, 2.5A, 60W | |
| Çalışma Ortamı | 5 ~ 40°C (41~104°F), Humidity: 25 ~ 85% non-condensing | |
| Depolama Ortamı | -40 ~ 60°C (-40~140°F), Humidity: 10 ~ 90% non-condensing | |

Figure 7.1: Physical dimensions of the Xprinter H500B/H500E printer.

Şekil 7.2: Arka view of the printer highlighting the USB port and other interface options.
8. Kullanıcı İpuçları
- Medya Çok Yönlülüğü: This printer is not limited to just paper labels. It can print on various materials including satin, polyester, PET/PVC labels, and wash care labels, making it suitable for diverse applications like clothing tags and jewelry labels.
- Ribbon Selection: When printing barcode labels for products, ensure you use a ribbon with a maximum capacity of 300 meters and a width of 110mm, with a 1-inch core diameter. The printer's maximum print width is 108mm, so choose labels and ribbons accordingly.
- Bellek Genişletme: The printer's 4MB Flash Memory and 8MB SDRAM can be expanded up to 4 GB using an SD card, which is useful for storing a large number of fonts and graphics for complex label designs.
9. Garanti ve Destek
9.1 Garanti Bilgileri
The product comes with the manufacturer's standard "Shop's Three Guarantees" after-sale service. Please refer to the specific terms and conditions provided at the time of purchase or contact your vendor for details.
9.2 Teknik Destek
For technical assistance, driver downloads, or further information, please visit the official Xprinter webalan:
- Xprinter Official Webalan: https://www.xprintertech.com
- Kılavuzları: https://www.xprintertech.com/pos-printer-user-manual





