Volcora 80mm Thermal Receipt Printer (USB/Ethernet) Instruction Manual

1. Giriş

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your Volcora 80mm Thermal Receipt Printer. This printer is designed for Point-of-Sale (POS) applications, offering fast and efficient thermal printing with an auto-cutter. It supports USB and Ethernet connectivity and is compatible with Android, Windows, and Linux operating systems.

2. Güvenlik Bilgileri

• Yazıcının topraklı bir elektrik prizine bağlı olduğundan emin olun.
• Yazıcıyı suya veya aşırı neme maruz bırakmayın.
• Yazıcıyı doğrudan güneş ışığına veya ısı kaynaklarının yakınına koymaktan kaçının.
• Use only the power adapter provided with the printer.
• Yazıcıyı çocuklardan uzak tutun.
• Yazıcıyı kendiniz sökmeye veya onarmaya çalışmayın. Yardım için müşteri desteğiyle iletişime geçin.

3. Paket İçeriği

Paketin içinde tüm öğelerin mevcut olduğundan emin olun:

• Volcora 80mm Thermal Receipt Printer
• Güç Kablosu
• USB kablosu
• Test Kağıdı Rulosu
• Kurulum CD'si

Figure 3.1: Package Contents. The image displays the Volcora Thermal Receipt Printer along with its accessories: a power cord, a USB cable, a roll of test paper, and an installation CD.

4. Ürün Bittiview

4.1. Bağlantı Noktaları ve Düğmeler

Figure 4.1: Printer Ports and Buttons. This image illustrates the rear ports including Power Supply, Ethernet Port, Cash Drawer Port (6Pin RJ11), and USB Port. It also shows the front panel with Power LED, Error LED, Paper LED, Feed Button, and Cover Open Button.

• Güç Kaynağı Bağlantı Noktası: Güç adaptörüne bağlanır.
• Ethernet Bağlantı Noktası: For network connectivity (LAN).
• Cash Drawer Port (6Pin RJ11): Connects to a cash drawer.
• USB Bağlantı Noktası: Bilgisayara doğrudan bağlantı için.
• Güç LED'i: Güç durumunu gösterir.
• Hata LED'i: Indicates printer errors.
• Kağıt LED: Indicates paper status (e.g., low paper).
• Besleme Düğmesi: Kağıdı elle besler.
• Kapak Açma Düğmesi: Releases the printer cover to access the paper roll.

Şekil 4.2: Çoklu views of the Volcora Thermal Receipt Printer, showing its compact design and various connection points.

5. Kurulum

5.1. Unboxing and Connecting

1. Yazıcıyı kutusundan çıkarın ve tüm ambalaj malzemelerini çıkarın.
2. Connect the power adapter to the printer and then to a power outlet.
3. Connect the printer to your Windows PC using the provided USB cable.

5.2. Kağıt Rulosu Kurulumu

1. Press the Cover Open Button to open the printer cover.
2. Insert the thermal paper roll with the printing side facing up.
3. Pull a small length of paper out past the cutter.
4. Yazıcı kapağını yerine oturana kadar sıkıca kapatın.

5.3. Driver Installation (Windows)

1. Download the latest driver for Windows from the Volcora support webalan: volcora.com/support.
2. İndirilen dosyayı açın file ve sürücü yükleyicisini çalıştırın.
3. Follow the on-screen prompts, agreeing to the license and selecting your printer model (e.g., 500108).
4. Ensure the printer is connected via USB during installation.
5. After successful installation, the printer should be recognized in your computer's "Printers & scanners" settings.

Figure 5.2: Easy Installation Steps. This diagram outlines the four main steps: Download drivers, Install drivers, Connect the printer, and Test print.

5.4. Network Configuration (Ethernet)

If you are using the Ethernet connection, you may need to configure the printer's IP address to match your network's subnet. This can be done using the Setting Tool software.

1. First, identify your PC's IP address and subnet mask.
2. Perform a printer self-test (see Section 6.2) to get the printer's current IP address.
3. If the printer's IP is not in the same subnet as your PC, you will need to adjust either the PC's IP or the printer's IP.
4. Open the Setting Tool software (available from volcora.com/support).
5. Select the printer model and choose 'NET' for the port type.
6. Enter the printer's current IP address and click 'Get Param' to retrieve its network settings.
7. Modify the IP address, subnet mask, and gateway to align with your network configuration.
8. Click 'Set' to apply the new settings to the printer.
9. Perform another self-test to confirm the IP address has been updated.

5.5. Yerleştirme Seçenekleri

Figure 5.3: Multiple Use & Placement. The printer can be wall-mounted for kitchen use or placed on a counter for receipt printing.

6. Kullanım Talimatları

6.1. Temel Baskı

Once the printer is connected and drivers are installed, you can print receipts from your POS software or any application that supports printing. The printer features a 203 dpi resolution for clear prints and an auto-cutter for efficient receipt handling.

Figure 6.1: Efficient Printing. This image highlights the printer's fast print speed, low noise operation, and clear 203 dpi output, showing a receipt with a QR code and a barcode.

The printer supports various barcode types including UPC-A, UPC-E, EAN13, EAN8, CODE39, ITF25, CODABAR, CODE93, CODE128, QRCODE, PDF417, and Data matrix.

• Volcora test QR kodu
• VolcoraTest128
• 1234567891231
• 0123456789128

6.2. Printer Self-Test

A self-test prints the printer's configuration, including its IP address (if connected via Ethernet), and confirms basic functionality.

1. Yazıcının kapalı olduğundan emin olun.
2. Press and hold the "Feed" button.
3. While holding the "Feed" button, power on the printer.
4. Continue holding the "Feed" button for approximately 5 seconds until the self-test page begins to print.

6.3. Uyumluluk

The Volcora Thermal Receipt Printer is compatible with various POS systems and operating environments. It supports ESC/POS commands.

Figure 6.2: Printer Compatibility. This chart lists compatible POS systems such as Loyverse, SumUp, Gloria Food, FoodZaps, TabShop POS, POSAPP.vn POS, Olsera POS, and KaHero POS. It also lists systems that are not compatible, including Square, Toast, Ubereats, Grubhub, Doordash, Postmates, Clover, and Shopify.

Uyumlu İşletim Sistemleri: Android, Windows, Linux. (Note: A software development kit (SDK) is required for custom application development on Ethernet-supported systems, including Windows, Linux, and MAC.)

Uyumlu Değil: Delivery platforms or POS applications such as Ubereats, Grubhub, Doordash, Postmates, Square, Clover, or Shopify. Does not offer Bluetooth or WiFi printing options.

Figure 6.3: Detailed Compatibility Table. This table shows compatibility for USB and Serial connections across various operating systems (Windows, Mac OS, Linux, Android, iOS) and notes about SDK and ESC/POS commands.

7. Bakım

7.1. Temizlik

• Regularly clean the printer's exterior with a soft, damp Kumaş.
• To clean the thermal print head, use an alcohol swab. Ensure the printer is off and cool before cleaning.
• Remove any paper dust or debris from the paper path.

8. Sorun Giderme

8.1. Yaygın Sorunlar ve Çözümleri

For further assistance, refer to the Volcora support center or contact customer service.

9. Özellikler

10. Garanti

This Volcora Thermal Receipt Printer comes with a Sınırlı Garanti. Please refer to the warranty card included in your package or visit the Volcora support webAyrıntılı şartlar ve koşullar için site.

11. Müşteri Desteği

For additional assistance, troubleshooting, or to download drivers and tools, please use the following resources:

• Volcora Help Portal: https://help.volcora.com
• Download Support Center: https://volcora.com/support
• Müşteri Desteği E-postası: destek@volcora.com

Our U.S. based customer support team is available to assist with any integration issues.