1. Giriş
The Akuvox R20A-Silver Video SIP Door-phone is an advanced communication device designed to enhance security and convenience at your entrance. It features a wide-angle camera, an RF card reader, and two-way audio communication, integrating seamlessly with SIP-capable PBXs and ONVIF-compliant surveillance systems. This manual provides essential information for the proper installation, operation, and maintenance of your R20A-Silver door-phone.
- Vandalizme Karşı Dayanıklı Tasarım: Constructed with a durable aluminum alloy front panel and a flush button for enhanced resilience.
- Geniş Açılı Kamera: Equipped with a 1100 (H) / 580 (V) camera for broad viewKapsamı genişletin.
- Ethernet Üzerinden Güç (PoE): Supports IEEE802.3af for simplified installation and power delivery.
- İki Yönlü Ses: Provides clear audio communication with Echo Cancel feature.
- SIP & ONVIF Compliance: Ensures broad compatibility with existing communication and surveillance infrastructures.
2. Güvenlik Bilgileri
Please read and understand all safety instructions before installing and operating the device. Failure to follow these instructions may result in electric shock, fire, or damage to the device.
- Ensure power is disconnected before any installation or maintenance procedures.
- Do not expose the device to extreme temperatures, humidity, or direct sunlight beyond specified operating conditions.
- Use only specified power adapters or PoE sources.
- Cihazı güçlü elektromanyetik girişim kaynaklarının yakınına yerleştirmekten kaçının.
- Kurulum, yerel elektrik yönetmeliklerine uygun olarak yetkili personel tarafından yapılmalıdır.
3. Paket İçeriği
Kurulum işlemine başlamadan önce pakette tüm öğelerin mevcut olduğundan emin olun:
- Akuvox R20A-Silver Video SIP Door-phone Unit
- Mounting Bracket (for flush or wall mount)
- Vidalar ve Dübeller
- Connector Cables (if applicable)
- Quick Start Guide / Installation Template
4. Ürün Bittiview
The Akuvox R20A-Silver features a compact and robust design. Familiarize yourself with the main components:

Şekil 4.1: Ön view of the Akuvox R20A-Silver Door-phone, showing the camera lens, RF card reader area, and call button.

Şekil 4.2: Açısal view of the Akuvox R20A-Silver Door-phone, highlighting its slim profile and side ports.
- Kamera: 2M pixels, automatic lighting, 1100 (H) / 580 (V) viewaçı.
- Işık Sensörü: Detects ambient light for automatic lighting adjustment.
- Kızılötesi sensör: For enhanced night vision capabilities.
- Arama tuşu: Single button for initiating calls.
- RF Kart Okuyucu: Supports 13.56MHz (with NFC) & 125kHz for access control.
- Mikrofon: 40 dB sensitivity for clear audio capture.
- Konuşmacı: 48 / 3W for clear audio output.
- Ethernet Bağlantı Noktası (RJ45): 10/100Mbps adaptive for network connection and PoE.
- 12V DC Konnektör: PoE kullanılmadığı durumlarda alternatif güç girişi.
- Wiegand Bağlantı Noktası: For integration with external access control systems.
- RS485 Bağlantı Noktası: Diğer cihazlarla seri iletişim için.
- Relays Out (2): For controlling door locks or other devices.
- Girişler (2): For connecting external sensors or buttons.
5. Kurulum ve Kurulum
The R20A-Silver supports both flush mounted and wall mounted installations. Ensure you have the necessary tools and follow local building codes.
5.1 Montaj Seçenekleri
- Gömme Montajlı: Dimensions 189 x 120 x 56.5 mm. Requires cutting a recess in the wall.
- Duvara monte: Dimensions 145 x 85 x 27.5 mm. Mounts directly onto the wall surface.
5.2 Kablolama ve Güç
- Ağ bağlantısı: Connect an Ethernet cable from your network switch (preferably PoE-enabled) to the RJ45 port on the door-phone.
- Güç Kaynağı:
- If using PoE (IEEE802.3af), power will be supplied via the Ethernet cable.
- If not using PoE, connect a 12V DC power adapter (not included) to the 12V DC connector.
- Röle Bağlantıları: Connect the relay outputs to your electronic door lock or gate opener as per your lock's specifications.
- Giriş Bağlantıları: Connect any external sensors or exit buttons to the input ports if required.
- Wiegand/RS485: Connect to compatible access control systems or devices as needed.
5.3 İlk Kurulum
After physical installation and wiring, the device will power on. Refer to the Akuvox configuration guide for network settings, SIP registration, and initial system setup via a web tarayıcı arayüzü.
6. Kullanım Talimatları
The R20A-Silver is designed for intuitive operation, providing secure access and communication.
6.1 Arama Yapma
Press the single call button on the front panel. The door-phone will initiate a SIP call to the pre-configured indoor monitor or softphone. Once the call is answered, two-way audio and video communication will be established.
6.2 Door Entry Control
- DTMF Tones: During an active call, the door relays can be controlled individually by sending specific DTMF tones from the indoor monitor or phone. Consult your system administrator for the correct DTMF codes.
- RF Kart Okuyucu: Present a pre-registered 13.56MHz (NFC) or 125kHz RF card to the card reader area on the door-phone. If the card is authorized, the door will unlock for a set duration.
6.3 Video İzleme
The camera is permanently operational. You can access the video stream from compatible indoor monitors, NVRs, or surveillance systems that support ONVIF or SIP video. The high-intensity IR LEDs provide clear images during dark hours, automatically activating via the internal light sensor.
7. Bakım
Regular maintenance ensures the longevity and optimal performance of your Akuvox R20A-Silver door-phone.
- Temizlik: Yumuşak bir d kullanınamp cloth to clean the exterior. Do not use abrasive cleaners, solvents, or strong chemicals.
- Lens Bakımı: Gently wipe the camera lens with a microfiber cloth to ensure clear video quality.
- Donanım Yazılımı Güncellemeleri: Akuvox resmi sitesini düzenli olarak kontrol edin. webCihazınızın en yeni özelliklere ve güvenlik yamalarına sahip olduğundan emin olmak için aygıt yazılımı güncellemelerini indirebileceğiniz site.
- Çevre Koruma: While the device is IP65 rated for water and dust resistance, avoid direct high-pressure water jets.
8. Sorun Giderme
If you encounter issues with your R20A-Silver, refer to the following common problems and solutions:
| Sorun | Olası Neden | Çözüm |
|---|---|---|
| Güç yok/Cihaz açılmıyor | No power from PoE switch or 12V DC adapter; faulty cable. | Check PoE switch status or 12V DC adapter connection. Verify Ethernet cable integrity. |
| Video yayını yok | Network connectivity issue; incorrect camera settings; NVR/monitor not configured correctly. | Verify network connection. Check camera settings via web interface. Ensure NVR/monitor is compatible and configured for ONVIF/SIP video. |
| Ses yok (çift yönlü) | Network latency; incorrect audio codec; microphone/speaker issues. | Check network quality. Verify audio codec settings (G.711a/5, G.729, G.722). Ensure microphone and speaker are not obstructed. |
| Door not unlocking with RF card | Card not registered; incorrect card frequency; relay wiring issue. | Ensure the RF card is properly registered in the device's access control settings. Verify card frequency (13.56MHz/125kHz). Check relay wiring to the lock. |
| Call button not responding | Button malfunction; SIP registration issue. | Check SIP registration status via web interface. If button is physically damaged, contact support. |
If the problem persists after attempting these solutions, please contact Akuvox technical support or your system integrator.
9. Özellikler
| Kategori | Parametre | Değer |
|---|---|---|
| Fiziksel ve Güç | Ön Panel | Alüminyum alaşımı |
| Kamera | 2M pixels, automatic lighting | |
| Düğme | 1 çağrı düğmesi | |
| RF Kart Okuyucu | 13.56MHz (with NFC) & 125kHz | |
| Güç | 802.3af Power over Ethernet or 12V DC | |
| Su ve Toz Korumalı | IP65 | |
| Çalışma Sıcaklığı | -400C ~ +650C | |
| Ses | SIP Protokolü | SIPv1 (RFC2543), SIPv2 (RFC3261) |
| Narrowband Codec | G.711a, G.7115, G.729 | |
| Broadband Codec | G.722 | |
| Özellikler | Echo Cancellation, VAD, CNG | |
| Video | Sensör | 1/2.72, CMOS |
| Video Kodlayıcısı | H.264, H.265 | |
| Çözünürlük | Up to 1920x1080p | |
| Kare Hızı | 1080p - 25fps (Max.) | |
| ViewAçı | 1100 (H) / 580 (V) | |
| Arayüzler | Ethernet Bağlantı Noktası | RJ45, 10/100Mbps uyarlanabilir |
| Relays Out | 2 | |
| Girişler | 2 | |
| Boyutlar | Gömme Montajlı | 189x120x56.5 mm |
| Duvara Monte | 145x85x27.5 mm |
10. Garanti ve Destek
For warranty information, please refer to the warranty card included with your product or visit the official Akuvox website. Technical support can be obtained by contacting your local distributor or Akuvox customer service. Please have your model number (R20A_WALL) and serial number ready when contacting support.
İletişim Bilgileri: Refer to your purchase documentation or the Akuvox official webEn güncel destek iletişim bilgilerine ulaşmak için siteyi ziyaret edin.







